Who we are
Rise (company registration number 7176549) is a registered charity (charity number
1135223).
Our registered address is: Rise, Royal Quays Business Centre, Coble Dean, North Shields, NE29 6DE.
What data do we need and how do we collect it?
We will only collect personal data that is required to fulfil our obligation to you, or to
help us improve how we provide information and services that we think will be useful
to you.
We hold personal details you knowingly provide us with via forms, emails and
surveys, such as name, address, telephone number etc.
Sometimes it is necessary for us to collect your bank details so that we can make
payments to you, for example the payment of bursaries.
In some instances, if you do not consent to provide us with your information, we will
not be able to provide the service you have requested, for example, for workshop
bookings or bursary payments. If you are unsure why we need your information,
please contact us using the details below.
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How do we keep your information?
Any personal information we collect will be kept and used in accordance with the
UK General Data Protection Regulations (UK GDPR).
How long will we keep your information?
We do not keep your information any longer than necessary, however, how long we
keep your information for will vary depending on the purpose of us holding it. For
example, if you register for an event, we will keep your details on record until the
event has taken place and any necessary communication has been made.
We may keep your contact information in order to let you know about related
activities that might be of interest to you if you have opted in to receive such
information. However, you will always be able to unsubscribe or opt-out of any such communications from us. For example, if you attend a course to attain an
Emergency First Aid in Sport certificate, we would like to contact you before it is due
to expire to inform you about courses for renewal of the certificate.
If you do not want to receive information from us as described above please
contact us using our details at the end of this document.
How can you correct or update the information we hold about you?
We try to be as open as we can be in terms of giving you access to your personal
information. If you wish to correct or update the information we hold about you,
please send an email to us using our details below.
How secure is your information?
We are Cyber Essentials certified. The certification demonstrates that Rise has been
assessed by cyber security experts, is protecting our business against common cyber
threats, and demonstrates our adherence to government standards. Cyber
Essentials is a government-backed scheme that provides protection against a wide
variety of the most common cyber-attacks.
Who do we share your information with?
Where necessary, we will share information with a third party (for example a course
tutor or the organisation who issues qualifications or certificates). We will never pass
your details on to any other organisations without your permission to do so. We do
not sell or give your information to third parties for marketing or selling purposes.
What else do we do with your information?
From time to time we would like to contact you with details of other services and
news that we think would be of interest to you. Usually we will use email to do this,
however, occasionally we might use other methods of communication. You will
always have the option to opt out of receiving further contact from us and we will
always make sure this is easy to do.
How can I check what data Rise holds about me, or instruct Rise to delete or update my information?
Please send an e-mail to [email protected] or contact us at:
Royal Quays Business Centre
Coble Dean,
North Shields,
NE29 6DE
Further information
To find out more about how your information is used and your rights to access the
information we hold about you.