This accessibility statement applies to all Rise website domains, including www.risenortheast.co.uk.
This website is run by Rise. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email [email protected]
- call 07973 786 310
We’ll consider your request and get back to you in 10 working days.
If you cannot view the map on our ‘contact us’ page, call or email us for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact [email protected].
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Rise is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
We currently have one PDF on our website, our strategy document, that is not accessible. We aim to ensure this and any other PDFs we add to our website meet the accessibility standards as soon as possible.
Preparation of this accessibility statement
This statement was prepared on 17 September 2024. It was last reviewed on 22 September 2024.
We have done a Google Lighthouse test on our website and have scored 100 on all key pages and plan to ensure we maintain this score going forward.